Our Services, putting Foundation and Flow into action.
Your organisation is a unique interplay of its operational Foundation and its human Flow. For this reason, we reject one-size-fits-all solutions.
Our services are the practical application of our diagnostic methodology. Whether you need a comprehensive partner for a major transformation or targeted expertise for a specific challenge, our approach is always the same: diagnose with precision, design with purpose.
We provide guidance tailored to your unique system, circumstances and environment, ensuring you solve the right problem, at the right time and level.
Our Approach: A Partnership in Diagnosis
We believe the most effective solutions are co-designed. You are the expert in your business; we are experts in diagnosing complex organisational systems.
Every engagement, therefore, begins not with a pre-packaged solution, but with a collaborative diagnostic. Using our Foundation & Flow framework, we build a shared understanding of your unique challenges, ensuring our work is tailored to build lasting capability within your teams, not dependency.
Problem Exploration & diagnosis
Lasting change begins with the correct diagnosis. This is where we assess the health of your Foundation and the quality of your Flow. We distinguish the visible symptoms from the root cause, ensuring we solve the right problem, not just the most obvious one.
Key Phases include:
Problem Framing & Scoping: We work with you to clearly define the presenting problem and the scope of the advice.
Data Collection & Analysis: Gathering relevant quantitative and qualitative data to form a clear picture of the current state.
Root Cause Analysis: Applying our structured methodology to identify the underlying causes, rather than just the surface-level issues.
Solution Ideation: Co-designing potential solutions that are tailored to your unique system and goals.
Strategy & Action Plan Development: Developing a clear, actionable plan with recommendations, timelines, and responsibilities to be implemented.
Our Core Services
Navigating change
For managing specific projects and adapting to immediate pressures. We help you implement ongoing adjustments effectively, ensuring your human Flow adapts smoothly to tactical shifts in your Foundation. This service is focused on optimising your current reality and building strategic agility within your teams.
Key Phases include:
Change Definition & Alignment: Clarifying the why and scope of the change and assessing its strategic alignment.
Impact & Stakeholder Analysis: Identifying who and what will be affected to understand stakeholder needs and concerns.
Change Strategy & Planning: Developing a tailored change strategy, including plans for communication, stakeholder engagement, and training.
Implementation Support & Engagement: Actively engaging stakeholders while providing coaching and support throughout the execution of the change plan.
Monitoring & Sustainment: Tracking progress, adapting on the fly, and reinforcing new behaviours to ensure the change is sustained for the long term.
Navigating transformation
When optimising the current system isn’t enough. Transformation is a fundamental reinvention of your business. Based on a deep diagnosis, we help you rebuild your Foundation from the ground up and inspire a new Flow throughout your culture, creating an organisation with true strategic adaptability.
Key Phases include:
Vision & Strategy Definition: Working with leadership to define a compelling future state, strategy and the strategic imperatives to get there.
Current State Assessment & Gap Analysis: Conducting a deep analysis of current structures, processes, and culture to identify gaps
Transformation Roadmap Development: Designing a comprehensive roadmap with clear initiatives, timelines, and governance structures.
Culture Shaping & Capability Building: Implementing strategies to align the organisational culture and build the necessary skills to support the transformed state.
Stand-alone, targeted
Solutions & Workshops
For well-defined challenges, or as an entry point to our work, we offer our expertise in more focused formats
Leadership Development & Coaching
Bespoke workshops and coaching engagements, designed to enhance the leadership capabilities required for modern challenges. We focus on equipping your leaders with the skills and mindset to cultivate a healthy, resilient Flow within their teams and to guide them effectively through change.
Change Readiness Assessment
A focused, high-impact engagement to assess your organisation's readiness for a specific initiative. We analyze key aspects of your Foundation and Flow to identify potential risks and success factors, providing you with a strategic outline before you commit significant resources. It's the perfect kick-starter for any major project.
Unsure Which Path is Right for You?
Complex challenges are rarely clear at the outset. If you’re not sure where to begin, the best first step is always a simple conversation. We recommend starting with an exploratory call to discuss the symptoms you’re seeing in your organisation.
X28Y29 Co Pty Ltd
hello@x28y29.com.au
ABN 72 682 692 486
PO Box 5554
Kingston ACT 2604
Australia
X28Y29 Co acknowledges the Traditional Owners of Country throughout Australia.
We pay our respects to Elders past and present.